Shipping Policy
**Shipping Policy for battlerope.com.au**
Thank you for choosing our website to purchase your battle ropes. We aim to provide a seamless and enjoyable shopping experience while ensuring timely delivery of your products. Please take a moment to review our shipping policy to understand the details of our shipping process.
**Processing Time:**
– All orders are processed within 1 to 3 business days from the date of purchase. This processing time includes order verification, packaging, and shipment preparation.
**Shipping Methods:**
– We offer standard shipping for all battle ropes orders. The shipping carrier will be determined based on your location and the most efficient delivery option available.
**Estimated Delivery Time:**
– The estimated delivery time for standard shipping is usually between 5 to 10 business days from the date of shipment, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions, peak seasons, or unforeseen circumstances.
**Shipping Costs:**
– The shipping cost for your battle ropes order will be calculated based on the weight of the products and your shipping address. You can view the shipping charges during the checkout process before finalizing your order.
**Order Tracking:**
– Once your order is shipped, you will receive a shipping confirmation email containing the tracking information. You can use this tracking number to monitor the status and location of your package.
**International Shipping:**
– Currently, we only offer shipping within Australia. We do not ship internationally at this time.
**Address Accuracy:**
– Please ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for delays or non-delivery of orders due to incorrect or incomplete addresses.
**Undeliverable Packages:**
– In the event that a package is deemed undeliverable by the shipping carrier (e.g., incorrect address, unclaimed, or refused delivery), we will attempt to contact you for an alternate shipping address. Additional shipping charges may apply for reshipping the order.
**Damaged or Lost Packages:**
– While we take great care in packaging your order securely, occasionally, packages may be damaged or lost during transit. If your package arrives damaged, please contact us within 48 hours of receipt, and we will assist you in filing a claim with the shipping carrier. For lost packages, we will work with the carrier to locate your shipment or provide a suitable resolution.
**Order Modifications:**
– Once an order has been placed, it may not be possible to modify the shipping address or other order details. If you need to make changes to your order, please contact us immediately, and we will do our best to accommodate your request.
**Shipping Holidays:**
– Please note that our shipping carriers observe holidays, which may affect the processing and delivery times of your order.
**Note:** Our shipping policy is subject to change without prior notice. Any updates or modifications will be posted on this page.
If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team at [email protected].
Thank you for choosing us as your preferred battle ropes provider. We appreciate your business!